Terms of Service

By using siblingcarecounseling.com, the Sibling Care iPhone app, or services provided by Sibling Care Counseling ("we," "us"), you agree to these Terms of Service.

Eligibility

You must be 18 or older to create an account for yourself. Parents and guardians may create accounts on behalf of minors.

Your Account

You agree to provide accurate information, keep your password secure, and tell us promptly about any unauthorized access to your account.

Services

We provide therapy services in Florida and New York, in person and by telehealth. We are not an emergency service. If you are experiencing a mental health emergency, call 911 or 988 (Suicide and Crisis Lifeline).

Fees and Payment

Standard session fees are $175–$475, depending on the service, provider, and session length. A sliding scale ($80–$150) is available for financial need, and we offer select hours for insurance patients. We email an invoice when a session is completed. Payment is made directly to the practice (for example by Zelle, Venmo, or check); we do not take card payments on this website or in the app.

Cancellation Policy

Sessions cancelled less than 24 hours before the scheduled time may be charged the full session fee. Documented emergencies are reviewed case by case.

No-Show Policy

Missed sessions without prior notice will be charged the full session fee.

Telehealth

Telehealth sessions follow the same confidentiality and quality standards as in-person care. Please join from a private location with a stable connection.

Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our website, app, or services.

Governing Law

These terms are governed by the laws of the State of Florida.

Changes

We may update these terms. If you continue to use our services after a change, you accept the updated terms.

Contact

Email hello@siblingcarecounseling.com or call (305) 505-2381.