Privacy Policy

Sibling Care Counseling ("we," "us," "our") respects your privacy and is committed to protecting your personal and protected health information. This Privacy Policy explains how we collect, use, and safeguard information when you visit siblingcarecounseling.com or use our services.

Information We Collect

### Information you provide

• Name, email address, phone number, date of birth, location

• Emergency contact information

• Health information shared during treatment, intake, and communications

• Payment information processed through Stripe

### Information collected automatically

• IP address, browser type, device information

• Cookies used for site functionality

How We Use Your Information

• Provide therapy services

• Schedule and confirm appointments

• Process payments

• Communicate appointment reminders and confirmations

• Maintain treatment records as required by law

• Comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal information. We may share information with:

• Authorized therapists and staff providing your care

• Service providers (Google Workspace, Stripe, Firebase/Google Cloud) under signed Business Associate Agreements

• Other healthcare providers, with your consent

• As required by law (court orders, mandated reporting)

HIPAA

Your protected health information (PHI) is handled per HIPAA. See our Notice of Privacy Practices for details on your rights.

Data Retention

Treatment records are retained for the period required by Florida and New York state law (typically 7 years from last date of service, longer for minors).

Your Rights

You may request to access, correct, or restrict the use of your information, and may file a complaint with us or the U.S. Department of Health and Human Services.

Security

We use industry-standard encryption in transit and at rest, access controls, and audit logging. Staff complete HIPAA training annually.

Children

Minors under 18 may receive services with parental/guardian consent.

Changes

We will notify you of material changes via email or a website notice.

Contact

• Email: office@siblingcarecounseling.com

• Phone: (305) 505-2381

• Miami Beach, FL

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⚠️ STARTER TEMPLATE — replace this text with content reviewed by a qualified attorney before accepting real patient data.